Privacy Policy

This Privacy Policy describes how SEP Filipino Grocery (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

1. Collecting Personal Information

When you visit our Site, we collect certain information about:
✅ Your Device – Technical details such as browser type, IP address, and cookies.
✅ Your Interaction with the Site – Pages visited, time spent on our Site, and clicks.
✅ Order Processing Information – Details necessary to complete your purchase.
✅ Customer Support Requests – Any additional details provided when you contact us.

We define Personal Information as data that uniquely identifies an individual. Below is an overview of what we collect and why.

A. Types of Personal Information Collected

CategoryExamplesPurposeContact Information :Name, email, phone number, shipping & billing addressTo process orders, contact you, and provide support

Payment DetailsCredit/debit card details (secured via third-party payment processors)To securely process transactions

Device InformationIP address, browser type, operating systemTo improve website performance and security

Order HistoryPurchased products, order datesTo fulfill orders and provide customer service

Cookies & Tracking DataBrowsing activity, preferencesTo enhance website functionality and personalize experience

2. How We Use Your Personal Information

We use your data to:
✅ Process and fulfill orders (including shipping and order confirmations).
✅ Improve website experience through analytics and feedback.
✅ Prevent fraud and unauthorized transactions.
✅ Send marketing emails and promotions (only if you opt-in).
✅ Comply with legal obligations if required by authorities.

3. Sharing Your Personal Information

We do not sell or rent your data. However, we may share it with trusted third parties, including:

• Shipping Providers (USPS, FedEx, etc.) – To ensure timely delivery.
• Payment Processors – To securely handle transactions.
• Legal Authorities – If required for fraud prevention or compliance with laws.

4. Data Protection & Security

We implement strong security measures, including:
🔒 Secure Transactions – Payment details are encrypted.
🔒 Restricted Access – Only authorized personnel can access sensitive data.
🔒 Regular Audits – Security reviews to prevent data breaches.

5. Cookies & Tracking Technologies

We use cookies to improve your browsing experience:

• Essential Cookies – Enable website functionality.
• Analytics Cookies – Help us improve user experience.
• Marketing Cookies – Show personalized offers (only if you opt-in).

You can manage cookie preferences in your browser settings.

6. Your Rights & Choices

You have the right to:
✅ Access, update, or delete your Personal Information.
✅ Opt out of marketing emails.
✅ Request a copy of your stored data.

To exercise these rights, contact us at:
📧 Email: sales.sepenterprises@gmail.com

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.